PRIVACY POLICY

This website is owned and operated by Kahno Ltd, trading as Bleu Dália (“we”, “us”, “our”). We respect your privacy and understand that you have a right to know why we collect your personal information and what we do with it. This Privacy Policy applies to information that identifies you as an individual (“Personal Information”) that we collect through our website (as defined below), as well as any information we may collect offline.

 

This policy describes the type of information we collect from you and/or that you may provide when you visit and/or use our website and/or any of our mobile applications (individually or collectively, the “Website”). “You/your/user(s)” means you as a user of our Website.

 

We reserve the right to change or update this Privacy Policy by posting such changes or updates to the Website or by providing notice to you. Amendments will be effective when posted at this URL. You can determine if this Privacy Policy has changed by checking the “Last Updated” date below. Your continued use of the Website following the posting of any amendment shall constitute your acceptance thereof.

 

1. SECURITY OF YOUR INFORMATION

We strive to keep your Personal Information private and secure. We take commercially reasonable physical, technical, and administrative steps to maintain the security of Personal Information collected, including limiting access to servers and employing password protections and electronic safeguards against unauthorised access.

 

However, transmission of data over the internet cannot be guaranteed to be 100% secure. Any transmission of Personal Information is at your own risk. We cannot guarantee that such information will not be intercepted by third parties, and we will not be liable for any breach of the security of your Personal Information resulting from causes beyond our reasonable control.

 

2. YOUR RIGHTS

Depending on where you reside, you may have the following rights in relation to your Personal Information:

               •             The right to correct inaccuracies in your Personal Information

               •             The right to request deletion of your Personal Information (unless we are legally required to maintain it)

               •             The right to obtain a copy of your Personal Information in a format that allows you to transmit it to another company

               •             The right to opt out of the use of your Personal Information for targeted advertising

 

We will not discriminate against you for exercising your privacy rights.

 

3. HOW TO EXERCISE YOUR RIGHTS

If you believe you are entitled to exercise any of these rights, please send your request to legal@bluedalia.com.

 

If you wish to opt out of the use of your Personal Information for targeted advertising or remarketing, please follow the opt-out links provided in Section 8 or our Cookie Policy.

 

4. INFORMATION WE COLLECT

We collect Personal Information in three ways: (i) information you provide directly, (ii) information collected automatically when you use the Website, and (iii) information obtained from third parties or public sources.

Personal Information You Provide may include:

               •             Contact details (name, email, phone, billing/shipping address)

               •             Account details (login credentials)

               •             Order information (purchase history, communications)

               •             Personal preferences (wish lists, marketing choices)

               •             Payment details (processed securely via our providers)

 

Information Collected Automatically may include:

               •             IP address and approximate location

               •             Device and browser characteristics

               •             Operating system and language settings

               •             Referring websites

               •             Usage data (pages viewed, actions taken, timestamps)

               •             Cookies and similar technologies (see Section 7 and our Cookie Policy)

 

Information from Third Parties may include:

               •             Advertising and analytics partners

               •             Fraud-prevention and payment verification providers

               •             Publicly available sources

 

5. HOW WE USE YOUR INFORMATION

We use Personal Information to:

               •             Process and fulfil your orders

               •             Communicate order confirmations, delivery updates, and customer support responses

               •             Provide you with information about products, promotions, or other content we believe may interest you

               •             Personalise your online experience

               •             Administer your account and preferences

               •             Detect and prevent fraud or other unlawful activity

               •             Improve our Website, products, and services through analytics

               •             Comply with legal and regulatory requirements

 

6. SHARING OF PERSONAL INFORMATION

We share Personal Information only as necessary to operate our business. This may include sharing with:

               •             Service providers who host our Website, process payments, deliver orders, provide analytics, or support marketing

               •             Fraud prevention and security partners

               •             Professional advisers and auditors

               •             Regulatory authorities where legally required

               •             Successors in the event of a merger, acquisition, or sale of assets (subject to confidentiality)

We do not sell Personal Information.

 

7. SHOPIFY

Our store is powered by Shopify. Shopify processes Personal Information to provide e-commerce functionality. For details, please see Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy

 

8. COOKIES, ANALYTICS, AND ADVERTISING

We use cookies and similar technologies to improve site performance, enable certain features, and personalise your experience. For full details, see our Cookie Policy.

 

We also use Google Analytics and other tools to help us understand usage and improve our Website. You can opt out by installing the Google Analytics Opt-Out Browser Add-on: https://tools.google.com/dlpage/gaoptout.

 

We may work with third-party advertisers who use cookies and web beacons to serve tailored ads based on your interests. You may opt out of interest-based advertising via:

               •             Digital Advertising Alliance

               •             Network Advertising Initiative

               •             Your Online Choices (EU)

 

9. THIRD-PARTY SITES

The Website may contain links to third-party sites or apps. We are not responsible for their privacy practices or content. Your use of those sites is subject to their terms and policies.

 

10. RETENTION

We retain Personal Information only as long as necessary for the purposes described in this Privacy Policy or as required by law. Once no longer needed, data is securely deleted or anonymised.

 

11. CHILDREN

The Website is not intended for individuals under 18. We do not knowingly collect Personal Information from anyone under 18. If we become aware that such information has been provided, we will delete it.

 

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page and the “Last Updated” date will be amended.

 

Kahno Ltd t/a Bleu Dália

Contact: legal@bluedalia.com